Position: Regent Experience Executive (Korean Speaking) - Regent Phu Quoc. Company: Regent Phu Quoc / IHG Hotels & Resorts. Location: Phú Quốc, Vietnam. At Regent, we strive to elevate our guests above the noise. As a Regent Experience Executive (Korean Speaking), you oversee daily operations while creating lasting impressions by understanding each guest's needs and delivering personalized service throughout their stay. You serve as the primary point of contact for guests, caring for them throughout their entire journey — from pre-arrival to post-departure. You possess deep knowledge of all guest-related aspects, focusing on individual preferences and itineraries to craft memorable experiences. You are entrusted with caring for Korean-speaking guests. As a fluent speaker understanding their culture and behavior, you guide the team in delivering culturally appropriate service. You build and maintain strong relationships across all resort departments. You supervise team adherence to Standard Operating Procedures (SOPs) and Regent Service Behaviors. In your leadership role, you support and develop your team through regular check-ins, training sessions, and active involvement in driving resort goals.