Aden Services Company (Vietnam), a leading Integrated Facility Management provider in Southeast Asia with 3,000+ employees in Vietnam, is hiring a Relationship Success Specialist / Customer Services Specialist in Ho Chi Minh City. The role handles customer inquiries and provides professional support via phone, email and other channels; supports communication and relationship management with parents from international schools; coordinates with internal departments to resolve customer concerns promptly; follows up to ensure customer satisfaction throughout the service process; maintains accurate customer records, reports and communication history; and supports operational activities and customer service initiatives to build positive client relationships. Requirements include a Bachelor's degree in Business Administration, Customer Service, Communications, Education or a related field, a minimum of 2 years of customer service or client relations experience, excellent English communication skills (written and verbal), strong interpersonal and problem-solving skills, a customer-oriented mindset, the ability to work under pressure, and proficiency in Microsoft Office. The company offers a competitive salary, professional development opportunities, and a dynamic, collaborative work environment.