Position: TikTok Shop - Merchant Operations Specialist, FMCG (Korean Beauty Brands) - Vietnam
Company: TikTok
Location: Ho Chi Minh City, Vietnam
Employment Type: Full-time
Responsibilities:
- Drive e-commerce growth by acquiring and supporting Korean beauty brand merchants on TikTok Shop Vietnam
- Lead brand merchant recruitment targeting top Korean beauty brands
- Guide onboarding, conduct market research, and implement category strategies
- Provide merchant solutions, support, and coordinate internal resources addressing industry pain points
- Conduct pre-incubation and operations ensuring merchant GMV growth meets expectations
- Provide data analysis and support
- Organize brand exchange summits and industry events for merchant referrals
- Build healthy merchant ecosystems, expand supply depth, identify high-quality providers
- Drive industry GMV growth
- Develop content-based e-commerce strategies improving efficiency through content production, distribution channels, marketing event coordination, and collaborations with creators, MCN agencies, and third-party platforms
Minimum Qualifications:
- Bachelor's degree or higher with 3+ years e-commerce operations or merchant acquisition experience
- Strong market exploration and marketing innovation capabilities
- Strong data analysis skills for industry trend assessment
- Self-motivated with responsibility, teamwork spirit, excellent organizational/coordination/communication abilities
- Results-oriented
- Fluent English and Korean communication for overseas brand collaboration
Preferred Qualifications:
- Strong existing connections with Korean brands and sellers